E-Commerce and M-Commerce

E-Commerce In simple words, E-Commerce plenty be said as the process of trading (buying and selling) goods finished electronic means (internet). It scarcely means, it is just like a grocery which is established by the internet and electronic means for example, online trading etc (Channa, 2011). M-Commerce In short, M-Commerce rump be treated as a step forward-moving from the E-Commerce as it involves all the trading through the medium which take over`t requires plug ins like internet, this type of service is usually provided by the cellular services or personal digital assistant services (SearchMobileComputing.com, 2012). E-commerce and M-commerce applications: E-Commerce| M-Commerce| 1. electronic Advertising| 1. Travel and Ticketing| 2. electronic Customer Support table service| 2. Education| 3. electronic market| 3. Enterprise Resource planning| 4. Electronic Payment nerve| 4. Inventory marketing and dispatchin g| 5. Electronic Order or voice communication| 5. Entertainment| Applications of E-Commerce: 1. Electronic Advertising: Electronic announce provides the extinctput information to the clients through different websites; it can be in the form of online electronic brochures or buying guides. It displays provided a range of products which are relevant to the particular guests requirement (Henry Chan, 2001). 2. Electronic Customer Support Service: It provides online patron i-e: Frequently Asked Question; Online products update handling customers feedback/queries online, online application/registration, personalized email communication etc (Henry Chan, 2001). 3. Electronic selling: It allows a customer to contact sales stead or share information with competitors, customers and suppliers; it also helps to find out customers postulate and wants using internet, it anticipates customer needs achieving customer gratification thro ugh the electronic channel (Henry Chan, 2001! ). 4. Electronic Payment...If you want to feel a full essay, order it on our website: OrderCustomPaper.com

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